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Every WhatsApp lead has an owner and a next action.

Zenkoo is the owner’s view of WhatsApp sales: a shared inbox on the official API where chats become leads with an owner, a stage, and a next step. We built it from scratch and maintain it today.

ProjectZenkoo
IndustrySales teams on WhatsApp
What we builtShared inbox, lead pipeline, tasks, reporting
StatusFree early access, maintained by us

Inside the product.

Captured from a demo workspace. Names, messages, and figures are illustrative.

Zenkoo
The owner’s view: what needs a reply, what’s due today, and the pipeline

The owner’s view: what needs a reply, what’s due today, and the pipeline

Zenkoo
Shared inbox on the official API, with the reply window visible

Shared inbox on the official API, with the reply window visible

Zenkoo
Pipeline: every chat is a lead with an owner and a stage

Pipeline: every chat is a lead with an owner and a stage

The problem

When a team sells on WhatsApp, the owner can’t see it. Conversations live on individual phones, nobody knows which leads are being followed up, and a hot enquiry goes quiet because the rep who had it was off that day.

The fix isn’t a big CRM. It’s the inbox itself, shared, with a lead and a next action attached to every chat.

What we built
  1. Shared inbox per business number — on the official WhatsApp Business API, visible to everyone with access, with history and approved contacts imported.
  2. Chats become leads — each qualified chat gets an owner, notes, and a stage on a board from new to won.
  3. Next actions — tasks with due dates and owners for every follow-up, and internal notes that never reach the customer.
  4. Reply window handling — replies sent while the 24-hour window is open, with closing windows flagged.
  5. The owner’s view — per-rep reporting on active leads, leads with no next action, overdue tasks, and reply windows about to close.
What it changed

The owner can see every sales conversation and who owns it. Nothing sits without a next action, and a lead doesn’t die with one person’s day off.

Zenkoo is in free early access. We run it, on the WhatsApp platform we also built, WazVox.

zenkoo.app ↗

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